Our Cancellation Policy

Viralify services are offered on a month to month subscription basis. If at any time you wish to cancel your subscription with us, you can do so by simple sending us an email or by getting in touch with your account manager.

Plan Switching Policy

If at anytime, you wish to upgrade or downgrade your plan, it,s best to inform us at least three days prior to your plan,s renewal date. This will ensure a smooth transition without any glitches.

Refund Policy

Please note that we do not offer pro-rated refunds. Upon request of cancellation services will continue as usual until the end of your billing period, at which point we will cancel your subscription and completely remove your billing information from our system. If you wish to return and continue with our services at any time, you will need to provide your payment information again via our secure billing form.

Early Cancellation Fee

If you’ve signed up on a 12 month contract and choose to cancel our services before the end of the term, you are subject to pay the outstanding balance of your remaining term in full.